An increasing number of businesses are placing more importance on employee satisfaction and how it is crucial for the success of an organisation. In this article, we’ll be looking at how you can increase your overall employee satisfaction to ensure you maintain a productive workforce.
What is employee satisfaction?
Employee satisfaction refers to how happy employees are with their overall working environment, employee experience, and the various elements that come with their job roles.
It is a key metric that helps to measure the overall health of a business. It is important to organisations that their employees are satisfied with how they are treated by the business, as this contributes to employee engagement and retention.
Why is it important?
There are so many benefits to ensuring high levels of employee satisfaction within your organisation. If your employees enjoy coming to work then the environment will be a reflection of that. Besides a thriving workplace, you’ll have happier employees and, in turn, happier customers.
Satisfied employees will likely take more pride in their work, ensuring they make extra effort to achieve their goals, meet deadlines, and improve performance. And, these employees will stay around for longer, with 87% of highly engaged employees less likely to leave their company.
How can you improve it?
By improving your employee satisfaction rates, you’ll be helping to maximise performance from your staff, ensure they feel happy at work, and potentially increase profits.
Firstly, recognising your employees and showcasing their achievements is a great way to help your employees feel appreciated. Recognition can come in a variety of forms, whether that be public recognition or team outings.
Remote working is both convenient and flexible for all. Offering a hybrid working approach can help streamline communication, help teams stay connected, and ensure your employees feel trusted to manage their workload while at home.
It also means your staff are not restricted to the confinement of the office, meaning they can save money on commuting and make daytime appointments, which won’t go unnoticed.
Having easy and consistent access to a HR system is beneficial, too. This ensures you can develop and engage your workforce using reliable software with automated processes for greater efficiency.
How can it be measured?
After putting these measures in place, it’s time to get some feedback to see if your efforts are working. Even if you have a good relationship with your team, it’s important to conduct anonymous employee satisfaction surveys so they can be honest about their feelings without fearing judgement.
By carrying out these surveys, you can learn more about what your employees like and dislike about their workplace. Alternatively, you can display an employee suggestion box to encourage staff to voice their opinions and concerns.
